Clients Include


 

Schedule your complimentary 30-minute phone consultation today.

 
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ABOUT ME

Ever met a ‘Customer Success Queen’ before?

I'm here to help you create an outstanding & effective customer success organization so you can increase customer satisfaction, retention and, therefore profitability.

Get to know the person behind the photo. Learn about my story and all the things I can do to help your customer success team.

 
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HERE’S HOW I CAN HELP YOU

Are you a customer success leader and have to deal with any of the following problems?

  • You have unidentified issues with your customer retention.

  • You are currently understaffed and don't have a dedicated customer success manager.

  • There's no budget allocated yet to hire a full-time customer success manager, but you nonetheless have customers to take care of.

  • You are an early stage startup and have to build a completely new customer success organization from scratch.

  • You want to optimize your current customer success organization for better performance.

You’ve come to the right place. Read on to learn how I can support you!

 
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WHY WORK WITH ME?

Experienced: Over four plus years of helping startup companies add millions in revenue from account growth, expansion & effective customer success programs.

Flexible contract to support your business needs. No more dealing with third party recruiting agencies.

Unlike other outsourcing customer success companies (ESG, ServiceSource), I'm an extension of your team and work in-house. It's best to know who is interacting with your customers at all times.

Remote: Save money on overhead costs.

 
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Client Success Stories

Find out how I was able to help these companies add to their bottom line, increase customer satisfaction, and implement onboarding systems that dramatically cut churn rate, boost customer lifetime value & create loyal brand apostles for life.